Terms & Policies

 

BOOKING CANCELLATION POLICY:

Since our slots are very limited, we require at least 72 hours notice prior to canceling unless discussed with the proper staff member. If you cancel under the time frame, a cancellation fee of $75 will be charged.

Prior To Drop Off:

  • You must provide copies of all vaccinations & they must be up to date & current. Please provide those copies at least 24 hours in advance so we can sort out any discrepancies.

  • You agree that your dog is free of fleas & if your dog arrives at our facility with fleas, they will receive a speciality bath as well as a Capstar flea & tick at an additional $10 dollars to your stay.

  • You must provide your dogs food & any other necessities including: medications, allergy sprays, etc…